Frequently Asked Questions

 

Are you a collection agency?

 
Do you handle patient collections?
Do you handle all types of medical providers?
 What types of services does HRS offer home healthcare providers?
Do you handle all types of insurance companies, including Medicare & Medicaid?
 Where are you located?
How much do your services cost?
 
Are you a collection agency?

No.  We are a home care accounts receivable management firm.  We work with home care providers to obtain reimbursement for services they provide to patients.

 

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Do you handle patient collections?

HRS will pursue the recovery of patient payments, such as copayments, deductibles, and payment for non-covered services, on the behalf of the provider.  While we do perform collection activities from third party payers to patient balances, we do not run credit bureau reports, nor do we report to any credit bureaus.

 

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Do you handle all types of medical providers?

Healthcare Reimbursement Specialists specialize in home care A/R management, especially home infusion receivables. 

 
What types of services does HRS offer home healthcare providers?

HRS OFFERS 

  • Sub Contract Billing and Collection Services
  • Collection of Aged  / Problem Accounts
  • Wind Down Services - for inactive or transferred A/R after mergers, acquisitions, consolidation, etc.
  • Consulting Services - Department and branch process and function analysis to identify and resolve issues that are reducing efficiency and slowing payment.
  • Training Services - Programs to improve the knowledge and understanding of team members.

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Do you handle all types of insurance companies, including Medicare & Medicaid?

HRS’ staff of reimbursement experts has extensive experience with all types of insurance companies, including third party payers (Medicare, Medicaid, and Champus), private payers (commercial and HMO), as well as many state programs.

 

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Where are you located?

From our location in St. Louis, MO, we successfully handle collections for medical providers nationwide.

 

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How much do your services cost?

We charge on a contingency basis, depending on the services provided and the cash recovered. This is a variable cost to you – we only get paid after we collect your cash.

Consulting services are negotiated on an individual project basis.

 

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